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Practical Photography Tips

Using photography for patient education is another strategy that will help your office thrive in a down economy. We have all heard the saying that a picture is worth 1,000 words and this concept is...

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Lessons from Steve Jobs

“Life is either a daring adventure or nothing at all.”                                                                                      -Hellen Keller   Yesterday, Steve Jobs announced his...

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Simple Tips to Increase Patient Referrals

“Patients don’t care how much you know until they know how much you care.”...

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We Have Their Attention!

Perhaps the biggest challenge we have in dentistry is helping patients value dentistry and great oral health. For quite some time now, dental professionals have known about the link between oral and...

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End of the Year Insurance Letter

In my ideal utopia, all patients would place a high value on their dental health and happily schedule all treatment recommendations without hesitation. As my 16 year-old daughter would say, “good luck...

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Lifelong Learning: Your key to LOVING dentistry!

It has been my life’s work to study successful dentists. One of the common denominators of successful dentists is they embrace lifelong learning and are constantly challenging themselves to learn more...

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The Office Tour

“You never get a second chance to make a first impression.”   Consider starting your new patient experience with a tour of your office. The reason I like to do this is twofold; 1) The tour allows you...

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The New Patient Interview

“Seek first to understand, then to be understood.”                                                -Stephen Covey    Perhaps the best way to increase your case acceptance and do more ideal dentistry is...

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Oregon Dental Board Bans Groupon

Unless you live in the state of Oregon you may have missed the breaking news that the Oregon State Dental Board has banned to use of Groupon for Oregon Dentists. The Board’s position is that Groupon is...

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#DENTISTRYROCKS

Some of the people reading this blog post instantly understand what the headline means! Others have no clue. Let me try and decipher.   Whether you spend any time on Facebook, Twitter, YouTube, or...

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A Tribute to Dr. Sig Socransky

Some of the readers of this blog know that I have an extreme interest in the diagnosis and treatment of periodontal disease. I have always enjoyed science going back to my childhood and I was very...

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No Coasting

A couple of years ago I had the privilege of speaking on the same program as Terry Bradshaw, the legendary Pittsburgh Steelers Quarterback. This was a real treat because it turns out that Terry...

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The Power of People and Books

“It’s what you learn after you know it all, that counts.”                                            -Coach John Wooden     I am an extreme advocate of the concept of Lifelong Learning!  It is...

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Huddle or Muddle

“Failure to prepare is preparing to fail.”                 -Coach John Wooden   Holding a very brief team meeting at the beginning of every day is absolutely necessary if your practice is going to...

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Missed Appointment Letter

“You train people how to treat you.”                                                  -Dr. Phil   Many dental offices are reporting that it is more difficult than ever to keep the schedule filled....

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Creating Value!

Perhaps the biggest challenge we have in dentistry is creating value for the care provided. People will pay for things they value and likewise, patients will keep appointments for the things they...

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Six Goals for Your Radar Screen

When I first started in the dental profession someone wrote the book titled, How to Have the $100,000 Practice. Now, with inflation being what it is there are many speakers and consultants giving...

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Happy Patients!

Last week we received the following note from a patient:   “You are an artist, not a dentist in my eyes!  Fantastic job and thank you very much.  You and your team have made this experience so...

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The Kodak Study

Over 25 years ago, I was introduced to a study commissioned by the Eastman Kodak Company. This study is worth revisiting today given the rising office overhead costs in dentistry today. One of the...

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Do More Whitening!

  News FLASH……….People want whiter teeth!   A recent survey in USA Today asked the following question; “What would you like to change about your smile?” 85% of the people surveyed said they wanted...

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